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  • Where do you deliver?
    We deliver to most addresses in Singapore, with the exception if the restricted areas.
  • How much does delivery cost?
    Nothing! All of our deliveries are free for all our customers. That being said, we are unable to guarantee specific delivery times as our drivers plan the most efficient route each day to ensure the freshness of the flowers. This also helps to ensure that we keep the price of our flowers and products affordable. However, if you require us to deliver at a specific timing, we can do it for you at an additional cost of $25. However, if the address provided is incorrect, please will request for additional $15 for redelivery to the correct address.
  • What if there is no one to receive the delivery?
    It is the responsibility of the sender to ensure that there is someone to receive the flowers at the delivery address. If there is no one to receive the flowers or products, we will wait for a maximum of 15 minutes in the event that the recipient cannot be contacted via mobile. Thereafter, we will inform buyer that he/she may redeliver at an additional cost of $10 - $20 depending on the delivery location. If the delivery address is incorrect/incomplete or if there is no one or place to leave the flowers, there will be a redelivery fee of $10 - $20 depending on the delivery location. Kindly note that we are able to attempt the delivery of your order only once to minimise our delivery costs and keep all products affordable for you. The Floral Edition will not be responsible for flowers held outside the door, security or reception onwards.
  • Can I get my order to be delivered at a specific time?
    Yes you can. However, it will be subject to availability and there will be additional surcharge of $25 for this service. Please allow 2 hours interval for this service. Kindly indicate your preferred timing at 'Add a note' during checkout. Call/whatapps us anytime at 97262142 for assistance.
  • Is it necessary to give you the recipient’s full delivery address?
    It is important to provide us with the recipient’s full delivery address so as to ensure that our driver deliver your product safely. It will be great if you are able to provide us any specific details (such as condo name) that will assist with the delivery process. We are not responsible for failure to provide incorrect address and will charge additional $15 for redelivery
  • Can I request to reroute or redeliver the flowers if recipient is not at the delivery location given in the order?
    If the reroute or redelivery location is within the are our drivers are assigned, we will try our best to fit it into the schedule at an additional fee ($15). If the location is out of assigned area, we may not be able to reroute or redeliver the products on the same day. In such instances, the products will be returned for redelivery the next working day at an additional fee ($15).
  • Can I get my products today?
    Kindly note that all orders have to be made at least one day before the delivery date.
  • Why is the arrangement different from what we see in your pictures?
    All flowers, fillers and foliage come in different shapes, sizes and stages of bloom. Rest assured that all the flowers are curated with lots of love, care and attention. The number of stalks in the bouquet will be quite similar to what you see in our pictures. Kindly note that the fillers and foliages (not main flowers) can be changed by us without prior notice to buyer. Hence, only place an order with us if you are comfortable with our style
  • Is the a message card for the flower bouquet?
    Yes! All bouquets come with complimentary card. Kindly ensure that you sign off with your name if you will like the recipient to know who the bouquet is from.
  • Returns
    - We do not accept returns and/or exchanges unless we have sent the wrong order to you. - For any discrepancies in quality or order, please contact us immediately for resolution. - The Floral Edition reserves the right to cancel, refund or exchange any order at its sole discretion.
  • What are the restricted zones?
    POSTAL CODE 099958 Resort World at Sentosa 629353 Keppel Shipyard (Gul) 098269 Universal Studio Singapore 629888 Keppel Shipyard 109679 Resort World at Sentosa (OFFICE) 637559 Pasir Laba Camp 109680 Defence Technology Tower A 637607 Tuas Power Station 109681 Central Manpower Base (CMPB) 638357 Jurong Camp I 109682 Defence Technology Tower B 638361 Jurong Camp II 117386 Defence Technology Tower B 638364 SAFTI Military Institute 117536 1, Pulau Ular 638501 ST Marine 117605 Power Grid 638709 15, Tuas Crescent 117630 Stockport Road 638717 23, Tuas Crescent 118326 Tanjong Berlayer Camp 667988 Bukit Gombak Camp 129817 Clementi Camp 669638 Hillview Camp 139302 Ayer Raja Camp 669642 Gombak Base HQ 149051 Special Operation Command 669644 Gombak Base 149373 Queenstown Remand Centre 669645 Ministry of Defence 178880 Parliament House 669646 Bukit Panjang Camp 248843 Tanglin Camp 688248 Kranji Camp III 307987 IRAS 688253 Police Dog (K9) Unit 367833 Mount Vernon Camp 688255 Mowbray Camp 397970 Guillemard Camp 688256 Kranji Camp II 417902 Kaki Bukit Prison School 688257 Kranji Camp 465556 Bedok Camp 688793 Stagmont Camp 478937 Singapore Prisons Quarters 689953 Keat Hong Camp II 478969 Bedok Reformative Training Centre 689954 Keat Hong Camp 498760 Changi Exihibition Centre (Airbase) 698956 Tengah Air Base 498761 Changi Exihibition Centre (Airbase) 708972 Murai Camp 498802 1 Changi North Way 708976 Lim Chu Kang Camp II 498819 Changi Naval Base 718919 Sungei Gedong Camp 498834 Tanah Merah Prison 729753 Mandai Camp 499611 8 Changi North Way 729754 Mandai Camp II 506969 Changi Prison Complex Cluster B 729756 Mandai Hill Camp 507087 Selarang Camp 738103 Woodland Check Point 507093 Changi Camp 738203 Woodland Check Point 507709 Changi Prison Complex Cluster A 738406 60 Woodlands Industrial Park D 508487 Hendon Camp 738700 Woodland Check Point 509863 Changi Airbase 757618 Sembawang Camp 509927 Trent Engine Overhaul Complex 757621 Chong Pang Camp 509928 SIA Engine Test Centre 757752 Sembawang Airbase 509932 Trent Engine Overhaul Complex 757753 Khatib Camp 528765 21 Tampines North Drive 2 757758 Dieppe Barracks 534257 Paya Lebar Airbase 758103 Senoko Power Station 567754 Amoy Quee Camp 759907 Senoko Incineration Plant 578775 601, Island Club Road 759945 Admiralty West Prison 596302 Maju Camp 759956 Sembawang Shipyard 596472 Police KINS Training Camp 759956 Sembawang Wharf 609278 Shell 759957 Sembawang Prison 609412 Vobak Building 769194 4 Lorong Chencharu 609831 Caltex Jalan Buroh 1 Service Centre 778895 Nee Soon Camp 619110 Jurong Port 778900 Nee Soon Camp (Leo North) 619523 ST Kinetics 779914 Nee Soon Camp (SCDF) 628054 29, Tanjong Kling 797792 Seletar Airport Passenger Terminal 628398 Tuas Naval Base 797809 Seletar Airport 628439 Tanjung Gul Camp 819658 Changi International Airport Services 629122 Jurong Shipyard 819659 SATS Inflight Catering Centre 1 629351 50, Gul Road
  • How will the bouquets be delivered?
    From now on, we strive for contactless delivery whenever possible. Our delivery person will place your flowers at your doorstep and alert you by ringing the doorbell for your self-collection, so that you can be kept safe. Please ensure your recipient's address is accessible.
  • Can I request for specific delivery timing?
    Yes you can! However there will be additional cost hence kindly find out more by contacting us at 97262142
  • Can we request for custom made bouquet?
    We will try our very best to accomodate to your request! Flower importing to Singapore has been severely affected by the current situation hence specific flower may not be available. For any enquiries, feel free to check with us!
  • Do you deliver to all locations?
    In addition to the restricted zone, we are not able to deliver flowers to hospitals. The Floral Edition reserve the right to turn down any deliveries to high risk areas.
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